International Payment & Shipping

Welcome To Our Store !

We try to make your experience with us on our platform pleasant as possible . 

It also means that we not only give you a product that is genuine but also our other services that will smoothen your experience with us. 

Payment options for International customer 

You can make your payment via PayPal on Cashfree / Razorpay

You can make payment via your credit card or debit card via Razorpay Gateway . 

You can make direct deposit via Pioneer ( US customers only ) . Contact us for details . 

Or you can contact us directly via our Whatsapp No - +91 8822934210 for more clarity and details . 

 

Shipping 

 

We Ship worldwide . We use multiple services for our International shipping . But mostly UPS / USPS / EMS / DHL / FEDEX

You can choose either Standard or Express depending upon the article that you have purchased . We suggest that you chose Express ( EMS ) for values over 200 USD . We suggest this due to the fact that it can be tracked from End to End . 

The delivery time period will be dependent on the courier service provider . In case of International shipping , it will also be subject to delays at the customs at both points .

International shipping will be charged separately.

Duties - For International buyers any duties that is to be paid at the receiver's country needs to be paid by the customer . Since we do not know the individual duty rates across different countries , we have not added that to our prices .

Please ensure that you have provided the accurate details about your addresses along with contact details and pin codes of your location . We will not be responsible for Non - delivery of articles due to incorrect information .

Returns & Cancellations For International Purchases 

We are unable to accept returns or exchange due to the following reasons. 

Firstly , we are based out of a relatively underdeveloped region of the country and the processing costs and time are much higher relative to the metro cities .

Additionally the complications of an inbound delivery are a little too much for us at the moment .

But in case that you feel that you must return , please contact us via our email -contact@korobidesign.com or contact number mentioned on our site with your order details and reason for return. . 

We will do our best to resolve your issue and guide you on the return process. 

Also please understand that slight imperfections are inherent to the handloom process . They are all unique and distinct products. We also cross check each product thoroughly before we send them , so it is unlikely that you will receive a defective product . We stand behind our products. So , we may accept the returns under very exceptional conditions only. Thank you all .