International Payment & Shipping
Welcome To Our Store !
We try to make your experience with us on our platform pleasant as possible .
It also means that we not only give you a product that is genuine but also our other services that will smoothen your experience with us.
Due to certain technical and platform constraints - we are not able to take payments directly via PayPal or Stripe or any such services .
You can make your payment via PayPal on Cashfree / Razorpay
Or you can contact us directly via our Whatsapp No - +91 8822934210 for more clarity and details .
We Ship worldwide . We use EMS and REGISTERED POST for all our shipping internationally .
You can choose either Standard or Express depending upon the article that you have purchased . We suggest that you chose Express ( EMS ) for values over 200 USD . We suggest this due to the fact that it can be tracked from End to End .
The delivery time period will be dependent on the courier service provider . In case of International shipping , it will also be subject to delays at the customs at both points .
International shipping will be charged separately.
Duties - For International buyers any duties that is to be paid at the receiver's country needs to be paid by the customer . Since we do not know the individual duty rates across different countries , we have not added that to our prices .
Please ensure that you have provided the accurate details about your addresses along with contact details and pin codes of your location . We will not be responsible for Non - delivery of articles due to incorrect information .
Returns & Cancellations For International Purchases
We are unable to accept returns or exchange due to the following reasons.
Firstly , we are based out of a relatively underdeveloped region of the country and the processing costs and time are much higher relative to the metro cities .
Additionally the complications of an inbound delivery are a little too much for us at the moment .
But in case that you feel that you must return , please contact us via our email -firstname.lastname@example.org or contact number mentioned on our site with your order details and reason for return. .
We will do our best to resolve your issue and guide you on the return process.
Also please understand that slight imperfections are inherent to the handloom process . They are all unique and distinct products. We also cross check each product thoroughly before we send them , so it is unlikely that you will receive a defective product . We stand behind our products. So , we may accept the returns under very exceptional conditions only. Thank you all .