For Products available with us : We ship within 3-5 working days .
For made to order : We will take additional 18- 24 working days from the time of order subject to normal operations . ( Eg: There can be delays caused by events that are not in our control like bad weather conditions or yarn unavailability in the market.)
Please note in some Made to Order cases , it may take more days to deliver as all our pieces are handloom or handmade . And in such cases , there can always be un foreseen delays . We will always keep you posted with the progress in case of made to order.
You can also check our individual listings for shipping details .
Shipping From :
We ship from two locations .
1) Guwahati , Assam , India - 781024 ( Workshop Location )
2) Tinsukia , Assam , India - 786125 ( Proprietorship Registered Location )
Domestic Shipping ( Within India )
>> Within India - Free Standard Shipping available for all orders.
Transit Times - 5-7 Working Days .
>> For Express Shipping - Additional Charges Apply.
Transit Times - 2-3 Working Days.
For domestic shipping , we use DTDC , BLUEDART / EMS / DELIVERY depending upon buyers location and choice of shipping option.
For International Shipping
There are 2 Slabs
>> EXPRESS - Appx - 35 USD
Transit Times - 12 - 14 Working Days .
>> STANDARD - Appx 15 USD
Transit Times - 18-28 Working Days .
The actual charges will get calculated at checkout depending upon your location and choice of shipping option.
. We use EMS / UPS / ARAMEX / DHL / FEDEX for all our shipping internationally .
In case of International shipping ,delivery time will also be subject to delays at the customs in both sender and receiver's country.
Note - Transit time refers to the amount of time it takes for a carrier to transport an item from supplier to customer.
Duties - For International buyers any duties that is to be paid at the receiver's country needs to be paid by the customer . Since we do not know the individual duty rates across different countries , we have not added that to our prices .
Once shipped we will update on our systems and you will get an email notification with the tracking number and tracking link .
. Wrong Address Disclaimer
Please ensure that you have provided the accurate details about your addresses along with contact details and pin codes of your location . We will not be responsible for Non - delivery of articles due to incorrect information . In case you think that you have filled wrong information , please inform us within 24 hours for us to update the correct details on our systems . You can mail us : email@example.com .